📞 How can I contact Foot Markt?

You can reach us through our [CONTACT] section, where our customer service team will be happy to assist you with any questions or issues.

💳 Payment

We accept the following payment methods:

  • VISA

  • MASTERCARD

🚚 Shipping & Customs

When will my order be processed?

Orders are processed every day of the week. Processing time is up to 48 hours from the date of payment confirmation.

How long will it take to receive my order?

Once your order has been processed, delivery will take approximately 7 to 20 business days.
This is an estimate and may vary due to logistics or customs delays beyond our control.

What happens if no one is home at the time of delivery?

If no one is available to receive the package, the courier company will leave a notice with instructions for pickup or rescheduling the delivery.

Will I be charged customs duties or taxes?

All prices on our website are tax-free in euros, which means your order may be subject to duties and taxes upon arrival in your country, although this is quite rare.

  • These charges are not included in the item price and must be paid by the customer.

  • We are not responsible for delays caused by your country’s customs department.

For more information, please contact your local customs office.

🔁 Returns & Exchanges

Can I return or exchange a product?

Returns or exchanges are only accepted in the following cases:

  • The product arrived defective.

  • The wrong size or model was sent by mistake.

How long does the return process take?

It depends on how long it takes for the item to arrive at our warehouse. Once received, we will issue a full refund, and you will receive a confirmation email.

❌ What if I don’t receive my order?

If you have not received your order within 60 calendar days, you can request a full refund via the [CONTACT] section, including your order reference.

Our team will review your case and respond within 48 hours.
If approved, the full amount of the missing item will be refunded to you.